PAYMENT METHODS

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Currently our webshop is still waiting for multiple payment options. At the moment, we offer payments through PayPal and Bancontact.

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Please contact us if you have any problems ordering on our webshop.

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SHIPPING RATES

 

Shipping costs will be calculated automatically when you insert your address.

Free shipping will be added automatically when your shopping basket reaches €50.

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​SHIPPING TIME

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All packages will be mailed within 2 business days. Thereafter you will receive an

e-mail where you can track your package. The shipping time may vary from country to country. For now, we only ship to Belgium and the Netherlands.

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RETURNING

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If for some reason you wish to return a package, please contact us by e-mail with the reason why you want to place a return. We will explain to you carefully how to do this. 

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DAMAGED ITEMS

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Since we work with fragile products, damaged items may occur by shipping. If your package arrives damaged, please send an e-mail to stienevs@hotmail.com with pictures of the item. According to our stock, we will either send a new item or give you a refund.